Nine in ten Gurugram residents have rated the city’s administration “poor” or “pathetic” on waterlogging preparedness this monsoon, the worst score among five Delhi-NCR cities surveyed by community platform LocalCircles, even as the city recorded over 115 mm of rainfall in 33 hours and a stretch of NH-48 caved in near Narsinghpur.

The survey, which drew over 11,000 responses from residents of Delhi, Gurugram, Noida, Faridabad and Ghaziabad, found 92 per cent of Gurugram respondents rating civic preparedness poor or pathetic — ahead of Delhi (82 per cent), Ghaziabad (80 per cent), Noida (73 per cent) and Faridabad (69 per cent). Across the region, 79 per cent of all respondents gave the same negative rating, with half calling preparedness “pathetic” outright. Not a single respondent across any city rated their administration “good” or “very good”, while 21 per cent called it “average”.

The findings landed as the city endured back-to-back spells of intense rain on July 8 and 9. The road cave-in near Narsinghpur at a site where drainage pipes were being laid triggered an 8-km traffic snarl between Hero Honda Chowk and Kherki Daula toll plaza, prompting the district administration to issue a work-from-home advisory. The India Meteorological Department placed Gurugram, along with Delhi and Faridabad, under an orange alert, with Noida and Ghaziabad under yellow, and forecast heavy rain to continue through July 10.

LocalCircles said the consistency of dissatisfaction across all five NCR cities pointed to a structural problems such as weak drainage planning, poor maintenance and fragmented accountability among civic agencies  rather than a one-off monsoon failure. The organisation said it would escalate the findings to municipal corporations, development authorities and state governments across the NCR, calling for waterlogging preparedness to be treated as a year-round priority rather than a seasonal scramble.